Accessibility Statement

Our Commitment

FairVisitHealth, Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

• Perceivable: Information is presentable in ways users can perceive
• Operable: Interface components are operable by all users
• Understandable: Information and operation are understandable
• Robust: Content is robust enough for assistive technologies

Accessibility Features

• Keyboard navigation support throughout the site
• Skip-to-content links for screen reader users
• Semantic HTML structure with proper heading hierarchy
• ARIA labels and landmarks for assistive technologies
• Alt text for images and visual content
• Sufficient color contrast ratios
• Resizable text without loss of functionality
• Focus indicators for interactive elements
• Dark mode support for light sensitivity

Automated Testing

FairVisitHealth employs automated accessibility testing as part of our continuous integration pipeline:

• axe-core WCAG 2.1 Level AA scans run on every code change across 12+ critical pages
• Color contrast verification with a maximum threshold of 3 permitted violations
• Keyboard navigation and ARIA compliance checks
• Form accessibility validation (labels, associated controls)
• Focus management and modal dialog trap testing

These automated checks supplement our manual accessibility reviews and user testing.

Recent Accessibility Audit (February 2026)

Known Limitations

We recognize that some areas of our site may not yet be fully accessible. We are actively working to address these issues:

• Two supplementary marketing videos lack synchronized captions (targeted Q2 2026)
• Some older PDF documents may not be fully accessible
• Third-party embedded content may have varying accessibility levels
• Interactive maps may require keyboard navigation improvements

Remediation timeline: We are actively working to resolve these limitations. Video captions and PDF accessibility improvements are targeted for Q2 2026, map keyboard navigation for Q3 2026. Third-party content accessibility is addressed as vendors provide updates.

Report a Barrier

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When reporting an issue, please include: the page URL, a description of the barrier, and the assistive technology you are using (if applicable). We aim to respond within 5 business days.

Assistive Technology Compatibility

FairVisitHealth is designed to be compatible with:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Continuous Improvement

We conduct regular accessibility audits and user testing to identify and fix issues. Our development team follows accessibility best practices and receives ongoing training.

Accessibility Conformance Report

We maintain a Voluntary Product Accessibility Template (VPAT) documenting our WCAG 2.1 Level AA conformance status.